Smarter, Secure Outsourcing Solutions For Your Business

Umbrella Talent redefines business process outsourcing with unparalleled security, seamless technology, and people-first support to help your business scale with confidence.

BRISBANE QLD AUSTRALIA

[email protected]

1300 557 770

Discover the next generation of outsourcing

At Umbrella Talent, we empower businesses to unlock global talent while safeguarding their operations with enterprise-grade security and robust infrastructure. Whether your team is remote or hybrid, we provide the tools, technology, and support to keep them productive, secure, and connected.

‘Fortune 500’ Technology Stack

Secure browser login, AD authentication, and Australian-based data centres ensure your data stays protected and onshore.

Global Talent with Local Accountability

Work with top-tier professionals anywhere in the world while maintaining compliance with Australian standards

Employee Wellbeing Programs

Combat isolation and burnout with comprehensive support for remote teams.

Scalable Solution

Effortlessly grow or adjust your team to meet your evolving needs.

a professional solution for Offshoring reliable TALENT

We believe outsourcing should do more than save costs – it should provide peace of mind. By combining advanced technology, secure infrastructure, and holistic team management, we deliver BPO solutions beyond traditional models.

What Sets Us Apart:

Uncompromised Security: Data protection is our top priority, with every solution designed to meet and exceed Australian compliance standards.
A Human-Centric Approach: We invest in the wellbeing of your remote teams, addressing challenges like digital fatigue and isolation.
Global Expertise, Local Precision: Access highly skilled professionals globally while ensuring seamless integration with your business values and operations.

Umbrella Talent BPO Workforce Solutions

When you engage a service agent through UmbrellaTalent, there’s almost no limit to the back-of-house tasks they can handle:

DIGITAL MARKETING ASSISTANTS

DIGITAL RECEPTIONISTS

EXECUTIVE ASSISTANTS

BOOKKEEPERS

CUSTOMER SUPPORT

OFFICE MANAGERS

PAYROLL OFFICERS

ORDER PROCESSORS

GENERAL ADMIN

INVOICING

Reliable and secure outsourcing

The UmbrellaTalent approach is unique. We enable you to capitalise on the cost efficiencies of offshoring without having to confront the difficulties of remote staff training, cybersecurity or managing a staff member from a different culture.

Part of the reason Umbrella Talent does BPO better is that we match deep BPO and HR experience with world-leading IT solutions and cybersecurity developed in Australia.

Our dedicated team source, manage, train and monitor the offshore staff we connect you with. Meanwhile, our technology operation is based in Brisbane, Australia, controlling systems, security and sales departments.

The result is a BPO built around cybersecurity solutions that adhere to all of Australia’s data sovereignty laws while simultaneously connecting you with admin professionals based in an economy that has a much lower cost base.

Through providing talent, HR controls, digital implementation and cybersecurity, we offer an unbeatable BPO solution we break down barriers to create true continuity between your onshore and offshore operations.

about us

Proudly standing apart from traditional BPO providers

Our Promise is to deliver secure, scalable, and people-first outsourcing solutions that empower your business to thrive in today’s competitive landscape.

Remote Staffing: Access world-class talent for roles in IT, customer support, administration, and more.
Technology-Driven Security: Our infrastructure includes dedicated ‘loop’ networks, dual-layer monitoring, and 24/7 performance tracking to ensure data integrity and operational efficiency.
Employee Engagement and Retention Programs: We provide continuous support for remote teams, ensuring they remain motivated, productive, and aligned with your goals.
Compliance and Risk Management: Maintain peace of mind with our Australian-based data centres and adherence to local and international security standards.

GET IN TOUCH

From initial discussions with us to welcoming your newest team member, it could take as little as 10 working days.

Yes, in just two weeks, you could have a remote professional working for your business – someone who finally clears the path to growth.

Partner with a BPO that protects your business and your people.